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Terms and Conditions

This page (together with the documents referred to in it) tells you the terms of use on which you make use of our sites www.princeofwales.gov.uk, www.dukeandduchessofcambridge.org and www.princehenryofwales.org (the site), whether as a guest or as a registered user.

Please read these Terms and Conditions of Use carefully before you start to use the site. By using the site you agree to be bound by the Terms and Conditions of Use current at the time of your visit to the sites. If you do not agree to these Terms and Conditions of Use, please refrain from using the sites.

Please note that additional Terms and Conditions may apply to your use of specific parts of the site; where this is the case you will be notified and you attention will be drawn to the relevant Terms and Conditions.

  • Information about us
  • Accessing the site
  • Intellectual Property
  • Site production credits
  • Text
  • Photographs
  • Other images and video
  • Trade Marks
  • Linking to the site
  • Security
  • Contact us
  • Information about you and your visits to our site
  • Disclaimer
  • Variations
  • Jurisdiction and Applicable Law


Information about us

www.princeofwales.gov.uk, www.dukeandduchessofcambridge.org and www.princehenryofwales.org are sites operated by the Principal Private Secretary for the Household of TRH The Prince of Wales and The Duchess of Cornwall. Correspondence may be addressed to Clarence House, London, SW1A 1BA, marked for the attention of the Correspondence Department.

Accessing the site

From time to time, we may restrict access to some parts of the site, or the entire site, to users who have registered with us.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by your or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms and Conditions of Use.

You are responsible for making all arrangements necessary for you to have access to the site. You are also responsible for ensuring that all persons who access the site through your internet connection are aware of these terms, and that they comply with them.

Intellectual Property

Unless otherwise indicated, we are the owner or the licensee of all intellectual property rights in the site and the material published on it. The following uses of the material on the site are permitted:

  • downloading and printing out extracts of material from the site for non-commercial, personal use only; and
  • reproduction of text extracts for the purpose of reporting such written material in news publications (in any media) provided that the material is reproduced accurately and not in a way that could confuse or mislead others and the source of the material is acknowledged.

Any other proposed use of the material for is subject to the prior written approval of the Clarence House Press Office unless otherwise permitted under the Copyright, Designs and Patents Act 1988 (as amended). Permission to reproduce protected material does not extend to any material on the site which is identified as being the copyright of a third party.  Authorisation to reproduce such material must be obtained from the copyright holders concerned. Details are provided below, or next to the material concerned.

Reliance on information posted

The information on this website does not necessarily reflect our views and opinions, and any material posted or displayed on the site is not intended to amount to advice on which reliance should be placed.

You are responsible for checking the accuracy of relevant facts, instructions, suggestions and/or opinions given on this website before relying on or entering into any commitment based upon them. We disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

Our liability

The content on the site is provided free of charge for general information purposes only. The information has not been written to meet the individual requirements of users and it is your responsibility to satisfy yourself prior to using the information that it is suitable for your purpose. None of the content of the site will form any part of any contract between us or constitute an offer by us or a representation on which reliance is intended to be placed.

We are committed to the highest standard of quality information and every attempt has been made to present up-to-date and accurate information. However, we give no warranty as to the accuracy or currency of the information on the site.

Access to the site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the site without notice (see below). We will not be liable if for any reason the site is unavailable at any time or for any period. We do not warrant that access will be uninterrupted or error free or free from viruses.

We, our agents and employees accept no liability for any losses or damages (whether direct or indirect) arising from your use of the website or your reliance on information contained on the site, except that which it is unlawful to exclude.

Website production credits

Site designed and produced by Reading Room.

Text

Text written by Clarence House.
Welsh language translation: Ms Eleri Jones.
Gaelic language translation: Canan, Sabhal Mòr Ostaig, Skye.

Photographs

Copyright in all photographs on the site belongs to the Press Association unless otherwise stated. Copyright in photographs uploaded to the Mygrove blog page(s) and to pages dedicated to the charities belongs to various owners.  None of these photographs may be copied, used or reproduced by any means or in any format (including other websites) without the prior permission of the copyright holder. To obtain permission from the Press Association visit the Press Association website – www.pressassociation.com.

Image hi-res downloads: we are making these available for non-commercial use only.  Should you wish to use these photographs for any other purpose you should e-mail Clarence House using our Contact Us form. All photographs in this area remain copyright of Principal Private Secretary for the Household of TRH The Prince of Wales and The Duchess of Cornwall or third party licensors.

Other images and video

Copyright in non-photographic images and video material on the site belongs to various owners and permission to reproduce or use any such image or video material must first be obtained from the Clarence House Press Office.

Trade Marks

The logos of a number of the organisations named on the site are registered Trade Marks.  MYGROVE is a trade mark of A G Carrick Limited.

Linking to the site

You may link to any part of the site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, patronage, approval or endorsement where none exists without first obtaining our consent.

Links from the site

The site provides links to websites maintained by other organisations as part of our service. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only and we do not endorse the views expressed within such external websites. We do not exercise any control of any kind over the content of externally provided websites and resources and we do accept not responsibility for them or for any loss or damage that may arise from either your use of them or their content.

RSS feeds

Any RSS feeds which are made available by us via the site are free services offered for personal and non-commercial use only.  Any other uses are strictly prohibited, including without limitation the incorporation by you or any third party of advertising into our RSS feeds.
You may use our RSS feeds to display our content on your website, blog or other product or service, however you must display our RSS feeds fully and accurately as provided by us and must not edit or otherwise modify their content in any way.

You agree that where you do use our RSS feeds, you will acknowledge or attribute this site as the source of the content displayed, and will not remove any copyright or trade mark notices attached to the RSS feed or the content. 

We reserve the right to discontinue providing any or all of our RSS feeds at any time and to require you to cease displaying, distributing or otherwise using any of them for any reason including, without limitation, your breach of any provision of these Terms and Conditions of Use.

Security

You assume full responsibility for the protection of your computer system including computer hardware, software and stored data on your computer system including hardware, software and stored data of third parties who may access or be otherwise connected to your computer system. You will assume the responsibility of ensuring that those programs or other data downloaded or otherwise received from or via the Website are free from viruses, worms, Trojan horses or other items of a destructive nature. We would recommend that you run up-to-date anti-virus and/or Internet security programs on any of your computers that are connected to the Internet.
You must take reasonable precautions to prevent the fraudulent use of your security details including any password (whether chosen by you or by us), and you must notify us in the event that you suspect a third party has obtained your security details.
You are advised to log out after you have finished using the site.

Contact us

You may send feedback on the site through the Contact Us form. However due to the volume of emails received, it is impossible to provide individual responses to information sent to us via the site through the Contact Us form. If you would like a response, you should write to the Correspondence Department, Clarence House, London, SW1A 1BA.

Information about you and your visits to the site

We process information about you in accordance with our Privacy and Cookies Policy. By using the site, you consent to such processing and you confirm that all data provided by you is accurate.

Acceptable Use
These content standards apply to any and all material which you contribute to our site (“contributions”), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

  • be accurate (where they state facts); or
  • genuinely held (where they state opinions); and
  • must comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

  • contain any material which is defamatory of any person;
  • contain any material which is obscene, offensive, hateful or inflammatory;
  • promote sexually explicit material;
  • promote violence;
  • promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • infringe any copyright, database right or trade mark of any other person;
  • be likely to deceive any person;
  • be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
  • promote any illegal activity;
  • be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
  • be likely to harass, upset, embarrass, alarm or annoy any other person;
  • be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
  • give the impression that they emanate from us, if this is not the case; or
  • advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.


Any material you upload to the site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of the site.

We have the right (but not the obligation) to refuse or remove any content that is posted to, or available on the site if, in our opinion, such material does not comply with these standards.

Variations

We may revise these Terms and Conditions of Use at any time by amending this page. You are expected to check this page each time you use the site to take notice of any changes we have made as they are binding on you.

Jurisdiction and Applicable Law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the site. These Terms and Conditions of Use are governed by English Law.

Thank you for visiting this website.

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